Return Policy

No Returns or Exchanges of E-Juices/E-Liquids will be accepted  under an conditions due to Health and Sanitation issues and the subjective nature of individual tastes, as it contains food-grade  substances meant to be taken into the body which can become contaminated either accidentally or on purpose and which makes it illegal for us to re-sell these products; as such we will not  provide refunds on E-Juices or E-Liquids or Wicks/Coils.

Returns or Exchanges on Mechanical or non-ingestible products  (entirely composed of metal and/or plastic) purchased from our  Website will be accepted only under the following Conditions:

  1. Product as received has failed to function upon first use
  2. Received hardware has failed within 1 week of receipt due to faulty factory workmanship or materials
  3. When a request for a Refund/Return has been  submitted to and  accepted by our customer service department  within  two days after receipt of shipped merchandise .
  4. All Merchandise which we have verified and accepted as  Returnable must be returned in Original condition/Original  packing as received.

Refunds and Returns will not be accepted if any merchandise  which you wish to return is found to have been modified or  tampered with in any way from its original factory state upon  receipt by our customer service department.